Reference

How db11111 Handles Your Personal Information

Your account details, wallet connections and session activity are handled with clear rules — what we collect, why we collect it, and how you stay in control. Access to this platform depends on your local law and eligible regions in Bangladesh.

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db11111 How db11111 Handles Your Personal Information
HOW WE PROTECT DATA

Browse Our Data Security Practices

We apply technical and process-level controls to keep your account information safe. These are not marketing statements — they describe the actual steps we take every time your data moves through our system.

SSL Encryption Every connection between your device and our servers runs over SSL. This covers login sessions, wallet requests and any personal detail you submit through the account form.
Wallet Data Limits We pass only the minimum required data to bKash, Nagad or Rocket when processing a deposit or withdrawal. Full wallet credentials are never stored on our side.
Access Controls Account access requires your registered number and a one-time PIN sent to your phone. No one at db11111 can view your full wallet PIN or payment app password.
Retention Policy We keep your data for as long as your account is active and as required by applicable rules. Closed accounts have their personal data removed on a scheduled basis.
db11111 Explore What Information We Actually Collect

Explore What Information We Actually Collect

When you open an account, we collect the details you enter — name, contact number, and the wallet you link, whether that is bKash, Nagad or Rocket. We also log session activity: device type, login timestamps and page interactions. This data lets us verify your identity, process wallet transfers and keep your account secure. We do not sell your information to third

parties. Data shared with payment processors like bKash and Nagad goes only as far as needed to complete the transaction. Nothing more passes through. Your privacy settings sit inside your account dashboard, where you can review what is stored.

PRIVACY HELP PATHS

Get Help With Your Privacy Questions

If you have questions about your stored data, wallet records or account activity logs, our support team can walk you through what we hold and how to request changes. Reach us through the channels below — each one connects you to someone who can act on your request directly.

Live Chat Support Use the live chat window inside your account to raise a data query. Our team can locate your account records and confirm exactly what information we hold on your profile.
Email Data Requests Send a written request to our support email if you want a full copy of your stored data or wish to correct wallet details tied to your bKash, Nagad or Rocket account.
Account Dashboard Your dashboard shows linked wallets, login history and saved contact details. You can update or remove certain fields directly without contacting support at all.

Switch On to Key Privacy Terms

Privacy policies use specific legal and technical words that are not always obvious. Here is what each term actually means in the context of your db11111 account.

01
What is personal data?

Personal data is any information that identifies you — your name, mobile number, email address or linked wallet details such as your bKash or Nagad registered number.

02
What does data processing mean?

Processing means any action taken on your data — collecting it, storing it, using it to verify your identity or sharing a portion of it with a payment processor to complete a transfer.

03
What is a data controller?

The data controller is the entity that decides why and how your data is used. For your db11111 account, that means the platform operator who sets and enforces the privacy rules.

04
What does KYC mean?

KYC stands for Know Your Customer — the identity verification steps we follow to confirm your details match the wallet and contact number you used when opening your account.

05
What is a data retention period?

This is how long we keep your information after account activity stops. Retention periods follow applicable rules and vary depending on the type of data involved.

06
What is consent in a privacy context?

Consent means you have actively agreed to a specific use of your data — such as allowing us to send account notifications to your registered mobile number at login.

Open Answers to Your Privacy Questions

Real questions from account holders in Bangladesh about how their data is handled on db11111. Each answer covers the actual process, not a general statement.

We share your wallet number only with the payment processor needed to complete your transaction. We do not pass it to advertisers or any unrelated third parties. That is the limit of sharing.

Yes. Send a deletion request through our support email or live chat. We will confirm what we can remove immediately and what must be retained under applicable rules before acting on your request.

Once your account is closed, personal details are scheduled for removal according to our retention policy. Certain transaction records may be kept for the period required by relevant rules.

Login timestamps and device data help us detect unusual access. If we see a login from an unfamiliar device, we may send a verification step to your registered number before allowing entry.

When you initiate a Rocket deposit, our system passes only the transaction reference to Rocket's payment gateway. Your Rocket PIN and full account credentials are never transmitted to or stored by us.

Yes. Access to this platform depends on your local law and the eligible regions we currently support. If you are in Bangladesh, check that your region and circumstances allow access before using the account.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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