What Data We Collect and Why
When you open an account with db11111, we collect the registration details you provide — your name, email address and mobile number. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier linked to that payment.
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We do not store your full mobile banking PIN or password at any point. We also collect device identifiers, browser type and session data to keep your account secure and to maintain continuity when you switch between mobile and desktop access. Cookies are used to remember
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your session state and your language preference — you can manage these through your browser settings. We use this data to verify your identity, process payments, prevent unauthorised account access, and where local law and eligible regions allow, to improve the platform experience you see. We
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do not sell or rent your personal data to third parties for marketing purposes. Any data shared with payment processors such as bKash, Nagad or Rocket is limited strictly to what those processors need to complete your transaction. Data retention periods vary by data type and
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jurisdiction — account records are kept as long as your account is active or as required by applicable law in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.